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customer feedback form

At Myer, our aim is to provide you with the highest standard of service and to ensure that we consistently meet and exceed your shopping expectations.

We welcome your feedback and encourage you to share your comments regarding your shopping experience with us. Your feedback assists us to improve the products and services we offer to all our valued customers.

If there is any aspect of your experience that did not meet with your expectations, we urge you to contact us so that we have the opportunity to address any concerns you may have. In the instance where your experience has been less than satisfactory, Myer is committed to responding to your concerns in a prompt, fair and consistent manner.

Please complete the form and then click the "submit" button.

Please note that we are unable to assist you with any product specific enquires. Please direct these to your nearest Myer store.

If you require immediate contact please call our Customer Service Centre on 1800 811 611 during the hours of:

  • Monday - Wednesday  9:00am - 6:00pm
  • Thursday - Friday 9:00am - 9:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday 10:00am - 6:00pm
    (Australian Eastern Daylight savings Time)

*Indicates mandatory field

*Title:
*First Name:
*Surname:
   
Address:
Suburb:
State:
Postcode:
   
*E-mail:
Eg: yourname@domainname.com.au
   
*Phone Daytime:
__
Area Code
Phone Number
Phone Evening:
__
Area Code
Phone Number
   
*Feedback Type:
   
*Related To:
   
Department:
   
Store:
   
*Feedback:
   

The Myer Customer Service Centre will endeavour to respond to your feedback within one business day of receiving it. Please assist us to achieve this goal by providing a daytime contact telephone number and/or e-mail address. Please also include details of the store you visited, so we can ensure that the correct store receives your feedback promptly. It can take up to 72 hours to receive a response from the relevant store team.